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FAQs
FAQs
New subscription feature in Shell Recharge Asia app
What is a charging plan?
What is “Energy Quota” under “YOUR PRIVILEGES”?
Where can new users find their activation code?
Where can I find my charging plan?
How do I know my remaining energy quota?
I received the invitation email & activation code for the charging plan/promotion on a different email address than the one used for my Shell Recharge account. Can I use the activation code on my Shell Recharge account to activate the plan?
I am unable to activate my charging plan/promotion using the activation code provided to me. What should I do?
My charging plan/promotion does not have any energy consumption limit on the discount. However, the mobile app shows a limit. Why is that?
The energy consumed value is incorrect. What should I do?
For some reason, I am just not able to get the charging plan activated via the Shell Recharge Asia app. What other option do I have to enjoy the privileges?
