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At Shell, we take pride in listening and providing good service to our customers.

Help and Support for Motorists

Help and Support for Motorists

Have a question? Why not have a look at our new Help and Support FAQ section. Find answer to Loyalty, Service station, Fuel questions and more.

Visit our help & support articles or chat with us

Contact Support

Shell Service Station

General enquiries

Email: generalpublicenquiries-sg@shell.com

Shell GO+ (Rewards)

E-mail: ShellGoPlus-SG@shell.com

Shell Recharge

Tel: +65 62275944

E-mail: support.asia@shellrecharge.com

Corporate Shell (Fleet) Card Service Centre

Operating hours: Mondays to Fridays, 8:30am - 6:00pm.

For card account enquiries: generalcardrequests-sg@shell.com

For card feedback and issues: cardfeedbackandissues-sg@shell.com

Dialing from Singapore:
Tel: 1800 261 5322
Fax: 6263 2855

Dialing from overseas:
Tel: +65 6261 5322
Fax: +65 6263 2855

Mail:
Shell Singapore Pte. Ltd.
Shell Card Team
9 North Buona Vista Drive,
The Metropolis Tower 1,
#06-01 Mailroom,
Singapore 138588

Careers

Shell offers career challenges and prospects here and internationally. Discover what we have to offer by visiting the Jobs & Careers section of this website. Please note that we do not accept resumes or applications through any other channels.

Sites

Shell Tuas Lubricants Plant

1 Tuas South Way 636991

General Enquiries and Office Address

Shell Singapore Pte. Ltd.

The Metropolis Tower 1

9 North Buona Vista Drive, #06-01

Singapore 138588

Tel: +65 6384 8000

Commercial Customer Service Centres

Commercial Fuels

Tel: +65 6265 5331

Fax: +65 6235 3754

E-mail: fuelsenquiries-sg@shell.com

E-mail: fuelsorders-sg@shell.com

B2B Lubricants

Tel: +65 6235 1514

Fax: +65 6235 5027

E-mail: Lubes-SG@shell.com

Local Marine

Retail

Specialties

New Business

Media and General Queries

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