Our service stations are in the Essential Services category and will continue operating throughout the period of the “circuit breaker” measures.

Our priority is the safety and health of our people and customers. We have stepped up precautionary measures in line with government advisories to keep our service stations clean and safe. These measures include:

  • Additional cleaning of our stations, including pumps, convenience stores and toilets
  • Implementation of twice-a-day temperature screening for our service champions
  • Placement of floor markers in our stores to observe social distancing when queueing
  • Availability of hand sanitisers in our stations

From 12 May, we have implemented SafeEntry for everyone at our service stations in line with the government’s measures to facilitate contact tracing. Customers can do their part by checking in and out using the displayed QR code. Please approach our service champions if you require assistance.

For more information and updates, please see Shell’s response to COVID-19.

Frequently Asked Questions

Caring for your car or bike

Checking your car or bike after circuit breaker

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