Welcome to Shell Singapore Customer Support
Lubricants (Engine Oil)
Where can I purchase Shell Engine Oil/Lubricants?
Where can I purchase Shell Engine Oil/Lubricants?
You may purchase genuine Shell Engine Oil/Lubricants from Shell stations nationwide: Shell Station Locator
What is the benefit of buying Shell Helix, when I can buy additives off the shelf and mix them with existing oil?
What is the benefit of buying Shell Helix, when I can buy additives off the shelf and mix them with existing oil?
Engine oils like Shell Helix are fully formulated by Shell scientists, to protect your engine under all driving conditions and do not require the addition of any additives.
The use of off-the-shelf additives may upset the balance of the formulation and cause damage to your engine.
What criteria are important when selecting Engine Oil for my car?
What criteria are important when selecting Engine Oil for my car?
Check your vehicle’s handbook for the minimum oil quality specification and viscosity grade; but you may wish to choose a better one. Choosing the right oil depends on:
Car Age – engines are constantly improving with newer ones giving a high performance with better fuel efficiency. Advanced oils have been developed to help keep up with these increased engineering demands.
Driving Environment – None of us are keen on stop-start traffic, and neither is your engine. Using the higher quality oils available will help prevent the onset of engine wear and tear.
Alternatively, visit your nearest Shell Autoserv and speak to our friendly mechanics.
Other Products & Services sections
Contact support
Shell Service Station
Shell Service Station
General Enquiries
Email: generalpublicenquiries-sg@shell.com
Shell GO+ (Rewards)
E-mail: ShellGoPlus-SG@shell.com
Shell Recharge
Tel: +65 62275944
E-mail: support.asia@shellrecharge.com
Corporate Shell (Fleet) Card Service Centre
Corporate Shell (Fleet) Card Service Centre
Operating hours: Mondays to Fridays, 8:30am - 6:00pm.
For card account enquiries: generalcardrequests-sg@shell.com
For card feedback and issues: cardfeedbackandissues-sg@shell.com
Dialing from Singapore:
Tel: 1800 261 5322
Fax: 6263 2855
Dialing from overseas:
Tel: +65 6261 5322
Fax: +65 6263 2855
Mail:
Shell Singapore Pte. Ltd.
Shell Card Team
9 North Buona Vista Drive,
The Metropolis Tower 1,
#06-01 Mailroom,
Singapore 138588
Careers
Careers
Shell offers career challenges and prospects here and internationally. Discover what we have to offer by visiting the Jobs & Careers section of this website. Please note that we do not accept resumes or applications through any other channels.
Sites
Sites
Shell Tuas Lubricants Plant
1 Tuas South Way 636991
General Enquiries and Office Address
General Enquiries and Office Address
Shell Singapore Pte. Ltd.
The Metropolis Tower 1
9 North Buona Vista Drive, #06-01
Singapore 138588
Tel: +65 6384 8000
Commercial Customer Service Centres
Commercial Fuels
Commercial Fuels
Tel: +65 6265 5331
Fax: +65 6235 3754
E-mail: fuelsenquiries-sg@shell.com
E-mail: fuelsorders-sg@shell.com
B2B Lubricants
B2B Lubricants
Tel: +65 6235 1514
Fax: +65 6235 5027
E-mail: Lubes-SG@shell.com
Local Marine
Local Marine
Tel: +65 6235 3592
Fax: +65 6235 5289
E-mail: Lubes-SG@shell.com
Retail
Retail
E-mail: retailenquiries-sg@shell.com
E-mail: retailorders-sg@shell.com
Specialties
Specialties
Tel: +65 6265 6585
Fax: +65 6235 4172
E-mail: bitumenenquiries-sg@shell.com
E-mail: bitumenorders-sg@shell.com
New Business
New Business
E-mail: newbusiness-sg@shell.com