
Our values
Whether we work on our platforms, at our retail sites, in our offices or from our homes, we all play a part in Shell’s success. As we continue to shape our culture, we are proud of our core values: honesty, integrity and respect for people.
How we conduct our business
The Shell General Business Principles are central to how we conduct our business and living by them is crucial to our continued success. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.
We were one of the first global companies to state and share our beliefs when we published our General Business Principles in 1976. As part of these principles, we commit to contribute to sustainable development, balancing short and long-term interests and integrating economic, environmental and social considerations into our decision-making.
All Shell employees and contractors, and those at joint ventures we operate, are expected to understand and continually behave in line with our Business Principles. We expect suppliers, and joint ventures that we do not operate, to apply equivalent principles.
Download the Shell Business Principles
Doing the right thing
At Shell, our core values of honesty, integrity and respect for people are the foundation of our Code of Conduct and are embedded in the Shell General Business Principles and the Shell Performance Framework. The Shell Performance Framework is the overarching framework adopted by Shell plc to deliver on its strategy. It applies to all Shell companies and provides a consistent approach for how each company in Shell operates.

Shell Global Helpline
Our Global Helpline allows employees and stakeholders to raise concerns and report instances of potential non-compliance with our values and principles.





