Step 1: Select your preferred language
Press 1 for English
Press 2 for Mandarin

Step 2: Press 1 for Shell Fleet Card

Step 3: Press 1 for Shell Fleet Card Member Services
Please enter your account number followed by the # key

Step 4: Press 1 for Card Related Services

Step 5: Press 1 to Cancel or Report Lost Cards.


*Once your card is blocked, it cannot be reactivated.

For other enquiries, please contact the Shell Service Centre during business hours (Mon – Fri: 8:30 – 18:00) except public holidays.

More in Helpful Tools

Frequently Asked Questions

Find the answers to the most frequently asked questions about Shell Fleet Card.

Online Resource Centre

Need to change your account settings, manage your cards or sign up for Shell Fleet Hub?

You might also like

Innovative Fuels and Lubricants

A range of quality fuels that give your fleet more choice and better performance.

Shell Network

Seamless access to one of the largest fuel and retail networks on the road.