We have been working closely with the Singapore Police Force during its investigations into the theft.
We are disappointed by what we uncovered last year. All Shell staff are expected to comply with our Code of Conduct and to uphold the highest standards of ethical behaviour. Breaches are not tolerated and carry serious consequences, up to and including termination of employment.
We acted decisively and have since implemented more measures to prevent this from happening again. These include closer monitoring of products moving in and out of Bukom, tightening vessel management procedures, and stepping up ethics and compliance training. In addition, we are working with government authorities and industry associations to address the issue of oil theft in the industry.