Online Resource Centre
Need to change your account settings, manage your cards or sign up for Shell Card Online? Find helpful forms and useful options here to help manage your fleet.
Card Management
For change of details, request for additional cards as well as cancellation of cards. Please download the form below and fax it back to Shell Service Centre at 6263 2855 or email to generalcardrequests-sg@shell.com.
Account Management
For Update of Shell Card Account contact information, please complete the form below and email to generalcardrequests-SG@shell.com.
Shell Card Account Update Form
For Close Account request, please complete and print the form below
For Giro Application form because of bank account migration, please complete the form below. This is only for all existing customers who are currently paying via Giro.
Application for Interbank Giro (New Bank Account)
Completed forms should be mailed to:
Shell Eastern Petroleum (Pte) Ltd
Clementi Central Post Office
P.O. Box 221
Singapore 911208
Please allow your bank about 4 to 6 weeks for the processing and approving of your account. In the meantime, we request you to make your payments by cheque or cash.
Shell Fleet Hub
For convenient access to your Shell Fuel Card data or to request a change in user details. Please download the forms below and fax it back to Shell Service Centre at 6263 2855 or email to generalcardrequests-sg@shell.com
Shell Fleet Hub Registration Form
Shell Fleet Hub User Change Form
FAQs
Find answers to your commonly asked questions on our FAQs page.
Contact Us
Our Shell Service Centre is here to answer your queries and requests and offer advice on how Corporate Shell Card can best suit your needs. Simply contact our team by email, mail, fax or phone.
The Shell Service Centre operating hours are from Mondays to Fridays, 8:30am - 6:00pm.
| Phone: | 1800 261 5322 |
|---|---|
| Email: | For all Card Account enquiries: For all Card Feedback & Issues: cardfeedbackandissues-sg@shell.com |
| Fax: | 6263 2855 |
| Write: | Shell Eastern Petroleum (Pte) Ltd Clementi Central Post Office P.O. Box 221 Singapore 911208 |
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