Step 1: Select your preferred language
Press 1 for English
Press 2 for Mandarin

Step 2: Press 1 for Corporate Shell Card

Step 3: Press 1 for Shell Card Member Services
Please enter your account number followed by the # key

Step 4: Press 1 for Card Related Services

Step 5: Press 1 to Cancel or Report Lost Cards.


*Once your card is blocked, it cannot be reactivated.

For other enquiries, please contact the Shell Service Centre during business hours (Mon – Fri: 8:30 – 18:00) except public holidays.

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