Step 1: Select your preferred language
Press 1 for English
Press 2 for Mandarin
Step 2: Press 1 for Corporate Shell Card
Step 3: Press 1 for Shell Card Member Services
Please enter your account number followed by the # key
Step 4: Press 1 for Card Related Services
Step 5: Press 1 to Cancel or Report Lost Cards.
*Once your card is blocked, it cannot be reactivated.
For other enquiries, please contact the Shell Service Centre during business hours (Mon – Fri: 8:30 – 18:00) except public holidays.