Online Resource Centre

For change of details, request for additional cards as well as cancellation of cards. Please download the forms below and fax it back to Shell Service Centre at 6263 2855 or email to generalcardrequests-sg@shell.com.

• Shell Card Request form
• Shell Card Electronic Pin (E-PIN) form
• Order New Shell Card Request Form - This form can only be processed when it's submitted via the email address of the authorised focal registered in our system.

For Update of Shell Card Account contact information, please complete the form below and email to generalcardrequests-SG@shell.com.

• Shell Card Account Update Form

For Close Account request, please complete and print the form below

• Termination of Account Form
  

For Giro Application form because of bank account migration, please complete the form below. This is only for all existing customers who are currently paying via Giro.

• Application for Interbank Giro (New Bank Account)

Completed forms should be mailed to:

Shell Eastern Petroleum (Pte) Ltd
Clementi Central Post Office
P.O. Box 221
Singapore 911208

Please allow your bank about 4 to 6 weeks for the processing and approving of your account. In the meantime, we request you to make your payments by cheque or cash.

For convenient access to your Shell Fuel Card data or to request a change in user details. Please download the forms below and fax it back to Shell Service Centre at 6263 2855 or email to generalcardrequests-sg@shell.com

Shell Fleet Hub Registration Form

Shell Fleet Hub User Change Form

Find answers to your commonly asked questions on our FAQs page.