Card Management

For change of details, request for additional cards as well as cancellation of cards. Please download the forms below and fax it back to Shell Service Centre at 6263 2855 or email to generalcardrequests-sg@shell.com.

Account Management

For Update of Shell Card Account contact information, please complete the form below and email to generalcardrequests-SG@shell.com.

For Close Account request, please complete and print the form below

For Giro Application form because of bank account migration, please complete the form below. This is only for all existing customers who are currently paying via Giro.

Completed forms should be mailed to:

Shell Eastern Petroleum (Pte) Ltd
Clementi Central Post Office
P.O. Box 221
Singapore 911208

Please allow your bank about 4 to 6 weeks for the processing and approving of your account. In the meantime, we request you to make your payments by cheque or cash.

Shell Fleet Hub

For convenient access to your Shell Fuel Card data or to request a change in user details. Please download the forms below and fax it back to Shell Service Centre at 6263 2855 or email to generalcardrequests-sg@shell.com

Shell Fleet Hub Registration Form

Shell Fleet Hub User Change Form

FAQs

Find answers to your commonly asked questions on our FAQs page.

More in Helpful Tools

Frequently Asked Questions

Find the answers to the most frequently asked questions about Shell Fleet Card.

24-Hour Shell Fleet Card Blocking Service

Call the Shell Fleet Card Blocking service at 1800 261 5322 at any time to report a lost card or suspicious transaction.

You may also like

Innovative Fuels and Lubricants

A range of quality fuels that give your fleet more choice and better performance.

Shell Network

Seamless access to one of the largest fuel and retail networks on the road.