Services for your Business

Discover how Shell Product Plus Services can assist you in improving the performance of your business.

Operational Performance – Aims to increase operational efficiency with the potential of generating significant value and reducing the total cost of operations utilising Shell LubeAnalyst, Shell LubeClinic and Shell LubeVideoCheck. 

Lubricant Selection – Helping you select the right lubricants for your operation with Shell LubeMatch and Shell LubeAdvisor.

Lubricant Management – Advising you on product handling, scheduling maintenance, monitoring stock, and disposing of waste using Shell LubePlanner, Shell LubeExpress, Shell LubeControl, Shell LubeEquipment, Shell LubeReclaim. 

Advice and Training – Sharing our knowledge and expertise with your teams to help improve your operation using Shell LubeCoach and Shell LubeExpert.

Oils and Equipment Monitoring
Discover how you can help improve equipment reliability and save money on your maintenance. Shell LubeAnalyst is a health check for your lubricants and machinery. It is an oil condition analysis service, which is intended to help you keep your business running smoothly by assisting to identify potential oil or equipment failures before they become critical.

Shell LubeAnalyst can help your business to save money and time on maintenance and potential lost production caused by equipment failures. It is an early warning system which aims to give you peace of mind knowing that both your equipment and lubricants are in optimum working order.
 
Who benefits?
Anyone who needs information regarding lubricant and equipment condition can benefit from the service. Shell LubeAnalyst has tailored solutions for a variety of applications that utilise lubricants in industrial equipment and vehicles.

Engine Condition Assessment Without Dismantling
Discover how to optimise engine condition assessment without dismantling, saving both time and money. Shell LubeVideoCheck is a state-of-the-art fibre-optic tool that allows us to inspect key internal engine components including inaccessible areas such as the cylinder head, valves, cylinder walls and pistons without dismantling the engine itself. All you need to do is remove the injector, glow or spark plug to gain access.

It’s a cost effective, efficient and non-invasive way of inspecting engine and equipment components, thereby minimising the time and costs associated with an engine strip-down and downtime. It assists you to assess the engine’s condition and spot potential failures before costly mechanical damage occurs.
 
Who benefits?
Companies who want to prevent breakdowns and unscheduled maintenance. Shell LubeVideoCheck lets you look inside the engine and equipment and our engineers will provide a detailed condition assessment and recommend any actions required. Components that are inspected include:

• Piston
• Combustion chamber
• Cylinder wall
• Valve seats and heads

Oil Sample Analysis
Assess the condition of your lubricants, vehicles and equipment in your own on-site mini laboratory. Shell LubeClinic is a quick and efficient diagnostic tool for your lubricants applications. It helps you to take a proactive approach to maintenance and also has the important advantage of being right on the spot when a vehicle is in the workshop and available for preventative maintenance if needed.

We can train your staff in on-site oil analysis so that they can inspect and analyse oil samples from your engines and equipment. Software is provided to help you make a diagnostic assessment of the oil and, therefore, most importantly, the equipment condition. This assists managers to monitor their vehicles and equipment and to take preventative or remedial action when necessary.

This service is helpful where the distance or location of your site means that getting samples to an external laboratory by post simply is not quick enough.
 
Who benefits?
Anyone from large fleet to off-highway or industrial customers who want to assess the condition of vehicles or equipment before potentially costly unscheduled maintenance is required.

Employing the correct lubrication is essential for your equipment to run smoothly and help prevent expensive unplanned downtime due to equipment failure. These services help you with your lubrication choices offering technical support and expert lubricant recommendations.

Lubricant Surveys, Plant Reviews, and Product Recommendations
Using the right lubricants can help to improve your operations. Shell LubeAdvisor is specifically designed to assist you in getting the right oil, at the right time, every time. By aiming to help you to improve the lubrication and maintenance practice of your equipment and vehicles, significant benefits can be achieved, increasing productivity, limiting downtime, and ultimately providing you with a competitive advantage.
 
How is it delivered?
The Shell LubeAdvisor service is delivered through highly trained Shell technical staff consisting of office-based technical helpdesks and field-based lubrication engineers. In addition, there are a number of helpful and convenient tools you can utilize, with the complete Shell LubeAdvisor service offering you a wealth of engineering, technical and application knowledge.

Expert Lubricant Product Recommendations At Your Fingertips
With the Shell LubeMatch website you are just a click away from accessing expert lubricant product recommendations for your vehicles and equipment. The Shell LubeMatch website gives easy access to vital lubrication data for any Shell product including quantities required, oil change intervals and much more.
 
Simply log on to the Shell LubeMatch site. From here you can select your vehicle or equipment type and make or model from our extensive database. This generates an instant report, outlining the recommended lubricant to use. Then simply print out your lubrication recommendation if you wish.

Managing an effective lubrication programme and maintenance schedule is a key factor in the smooth running of your operation. The following services are designed to assist you in the areas of stock and equipment management, maintenance planning, product handling and waste disposal.

Lubricant Management Software
Lubrication planning and management lies at the heart of every effective maintenance plan. This is why Shell has developed the Shell LubePlanner service to help you develop and run a comprehensive lubrication maintenance programme for your plant or fleet. Central to the service is a software package that creates a custom-designed lubrication schedule, including product recommendations and maintenance schedules. This programme can help you maintain your equipment and is designed to assist you to get the right oil, in the right place, at the right time, minimising costly reactive maintenance and breakdown.
 
Stock Management and Storage Advice
Advice on how to improve the efficiency of your lubricants stock management programme. Shell LubeControl is a service designed to help you control stocks cost effectively and ensure you always have products available when you need them avoiding stock outs and associated costly downtime. Controlling stock in this way should allow you to improve and manage your supply chain efficiencies in a cost effective way.
  
Provision and Sale of Lubricant Oil Tanks, Equipment, Facility Design
Lubricant is the lifeblood of your equipment and vehicles. How you store, handle and dispense them is key to maintaining the quality and cleanliness. We have a number of options available to support you in sourcing good quality equipment.
 
Who benefits?
Customers use Shell LubeEquipment to source bulk tanks right through to oil dispensing equipment.
 
Equipment available through Shell LubeEquipment includes:

• Bulk tanks
• Waste oil disposal equipment
• Basic dispensing equipment, jugs, grease guns
• Lubrication trolleys
• Oil spill kits
• Oil drain units
• Pumps
• Central lubrication systems and other lubrication devices.

Fast, Safe and Efficient Oil Changes
Discover a better way to conduct oil changes in your workplace. Shell LubeExpress is a more efficient way of conducting oil changes than conventional oil drain methods. It employs a closed looped system that aims to make oil changes safer and cleaner as individuals do not come into contact with the oil during any part of the process. Because it is designed to be faster, your operation is back up and running quickly, limiting valuable downtime.
 
Who benefits?
Companies that conduct oil drains on-site and want to reduce the time it takes. Shell LubeExpress is also intended to deliver health and safety benefits for workplace staff, as they do not come in contact with the oil. Engines receive greater protection, which helps to reduce unscheduled maintenance and the risk of potential breakdowns.
 
Recycling, Waste Oil Collection and Disposal
The collection of empty packaging, waste oil, and recycling services are an important part of an efficient lubrication program. Minimising the amount of waste you produce and the costs associated with disposal are key to controlling your total cost of lubrication. And in many countries, the collection of waste oil and provision of basic recycling is a legal requirement.
 
What does LubeReclaim include?

• Product waste collection services
• Packaging waste collection services
• Basic recycling and filtration services and equipment supply

Investing in advice and training is a way of investing in your company’s future, fostering a better-informed working environment to employ best practices. The following services are designed to offer you expert advice and assist you to up-skill your team to deliver improved performance.

Customer Training Programmes
Training your team to help deliver improved performance. Lubrication can play an important role in maximizing asset life and uptime. This can readily translate in-to a competitive advantage, especially when unscheduled down time is increasingly costly. All your staff need is the right training.
 
Shell LubeCoach is a quality training programme specifically designed to empower your staff to deliver the benefits of a well designed lubrication plan. The course content is modular and specifically designed to suit your needs and those of your staff.
 
Delivered by technical experts with substantial field based experience, courses are workshop based, offering immensely practical insight in to best practice techniques, distilled from know-how gained across the Shell global network.
 
Critical Equipment Lubrication and Specialist Application Support and Inspections
Do you require specialist technical support for critical equipment or specialist applications? Shell LubeExpert offers consultative and expert technical advice when you require it, a higher level of support compared with Shell LubeAdvisor.
 
Who benefits?
Customers requiring:

• Open gear inspections
• Specialist application support on turbines
• Specialist food safety advice
• Mining SES support services